Effective Date: 19 October 2025

Privacy Policy

Welcome to Lyfinex (“we”, “our”, “us”).

These Terms and Conditions govern your use of our website www.lyfinex.co.uk and any purchase you make from us.

By accessing or using our website, you agree to be bound by these Terms.
If you do not agree, please do not use our website.

1. About Us

Lyfinex Ltd
📍 United Kingdom
📧 admin@lyfinex.co.uk
🌐 www.lyfinex.co.uk

Lyfinex is an online retailer specialising in travel accessories, including universal travel adapters and related electronic goods.

2. Use of Our Website

By using our site, you confirm that:

  • You are at least 18 years old (or have parental consent).

  • You will not use our website for unlawful purposes or interfere with its operation.

  • You will provide accurate and complete information when placing an order or creating an account.

We reserve the right to refuse service, terminate accounts, or cancel orders if we believe you have violated these Terms.

3. Products and Descriptions

We aim to display all products, images, and details accurately.
However, please note:

  • Colours or details may vary slightly due to screen settings or updates.

  • All products are subject to availability.

  • We may discontinue or modify products without notice.

4. Prices and Payments

  • All prices are in GBP (£) and include UK VAT (unless stated otherwise).

  • Prices may change at any time without prior notice.

  • Full payment must be received before order processing.

  • Payments are accepted through secure providers (e.g., Stripe, PayPal).

By submitting payment details, you confirm that you are authorised to use that payment method.

5. Shipping and Delivery

  • Orders are dispatched promptly after payment confirmation.

  • Delivery times depend on your location and chosen method.

  • See our Shipping Policy for full details.

  • Lyfinex is not responsible for courier delays or customs issues.

6. Returns and Refunds

If you’re not satisfied with your purchase, you can return eligible products within 30 days of delivery.

Returned items must be:

  • Unused and in original packaging

  • Accompanied by proof of purchase

Check our Refund & Return Policy for detailed terms.

7. Warranty

Our products include a [Insert duration, e.g. 12-month] limited warranty for manufacturing defects.

This warranty does not cover:

  • Misuse or accidental damage

  • Unauthorised modifications

If you believe your item is faulty, email admin@lyfinex.co.uk with your order details.

8. International Orders

We ship globally 🌍 — but international customers are responsible for:

  • Customs duties, taxes, and import fees

  • Ensuring compatibility with local voltage and plug types

Lyfinex is not liable for delays or restrictions due to customs inspections.

9. Intellectual Property

All website content — including text, images, graphics, logos, product designs, and software — belongs to Lyfinex Ltd and is protected by copyright and trademark laws.

You may not copy, reproduce, or distribute any content without written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Lyfinex is not liable for:

  • Indirect, incidental, or consequential damages

  • Loss of profits, data, or goodwill from product use or site access

Nothing in these Terms limits liability for death, personal injury, or fraud caused by negligence.

11. Personal Data & Privacy

Your personal data is handled according to our Privacy Policy and Cookie Policy.
By using our site, you consent to this processing and confirm that your data is accurate.

12. Governing Law

These Terms are governed by the laws of England and Wales.
Any disputes will be resolved in the English courts.

13. Changes to These Terms

We may update these Terms from time to time.
Changes take effect immediately upon posting on this page.
Please review this page regularly to stay informed.

14. Contact Us

If you have any questions regarding these Terms, contact us:

Lyfinex Ltd
📍 United Kingdom
📧 admin@lyfinex.co.uk
🌐 www.lyfinex.co.uk